For the use of mortgage intermediaries & other professionals only

Mortgages

Regulatory guidance

Customer Confirmation – Including Customer Privacy Notice (PDF, 50KB)

Last updated: 28/02/2020

Details on 10% overpayment concession (PDF, 154KB)

Last updated: 22/02/2016

Supporting customers in vulnerable circumstances (PDF, 1.1MB)

Last updated: 19/04/2024
 

Product fair value statements

First time buyer (PDF, 100KB)

Last updated: 28/04/2023

Home Purchase (PDF, 97KB)

Last updated: 28/04/2023

Remortgage (PDF, 96KB)

Last updated: 28/04/2023

Product Transfer (PDF, 94KB)

Last updated: 28/04/2023

Further Advance (PDF, 101KB)

Last updated: 28/04/2023

Helpful guides for keying new applications

Customer information

For 10/ account numbers: