General insurance enquiries

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For queries relating to policies underwritten and administered by Legal & General Insurance Limited, please refer to the following helpful numbers (applicable for existing policies or quotations made before 30th March 2018 only):

  • For quotation or policy queries, refer to the Home Insurance Team on 0370 055 5020.
  • For any technical issues relating to the General Insurance System, please call the Legal & General IT Technical support line on 0800 010 911.
  • For any commission queries relating to policies submitted on the General Insurance system please call 0370 900 5010. Alternatively you can email

For queries relating to commission on policies underwritten by St Andrews Insurance Plc, please call the Intermediary service support team on 0345 608 0038 and select option 4.

Our tracker rate mortgages are linked to Bank of England bank rate (also known as Bank of England repo rate). Details of this rate can be found on the Bank of England website at

For independent information on mortgages, visit the website 'Money Advice Service'.

If you do not have professional experience, you should not rely on the information contained in this communication. If you are a professional and you reproduce any part of the information contained in this communication, to be used with or to advise retail clients, you must ensure it conforms to the Financial Conduct Authority's advising and selling rules. This site is intended for UK residents unless otherwise stated.

Halifax is a division of Bank of Scotland plc. Registered in Scotland No.SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Copyright © , Halifax plc. All rights reserved.