Interest only Q&A's

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General

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Q1. Why do you need to see evidence of a client's repayment plan?

A. To ensure that we continue to lend responsibly, it's right that we should check that the client has made appropriate arrangements to be able to repay their mortgage at the end of the term.


Q2. Which brands are affected?

A. Evidence must be provided for all mainstream applications submitted through Halifax, Birmingham Midshires, Intelligent Finance, Scottish Widows, and Lloyds TSB Scotland. The same process applies to mainstream applications submitted directly or through the branch channel.


Q5. Will part capital & interest repayment/part interest only clients be affected?

A. Yes. The new process must be followed if any part of the mortgage is on an interest only basis.


Q6. I am a mortgage broker qualified to give advice only on mortgage and protection and unable to advise the clients on investment products. Does this mean I am unable to do interest only mortgages with you anymore as I am not qualified to give advice on their investment plan?

A. You are still able to do interest only mortgages with us. This process will confirm the existence of the repayment plan outlined on the application form; it will not review the advice given on the repayment plan.

Repayment plans

Q1. What repayment plans are acceptable?

A. These are listed on our website - choose Criteria then Interest only.


Q2. What format can the evidence be sent in?

A. Evidence can be sent by either post or fax. the fax number is 0845 603 9009, please remember to ensure all the documentation has the mortgage account number quoted on it.


Q3. Do you need the original document or will you accept a copy?

A. We need a copy of the document, which does not need to be certified. Please do not send in the original.


Q4. Will you accept my clients buy to let portfolio if proof of equity can be provided?

A. Yes, the same process applies to a buy to let portfolio as when sale of other residential property is chosen as the repayment plan.


Q5. What if acceptable evidence of the repayment plan cannot be provided?

A. If acceptable evidence cannot be provided, we will be unable to proceed to offer on an interest only basis.


Q6. What will happen if my client cannot provide the documents as specified on the acceptable list? Are there any alternative documents?

A. No, there are no alternative documents to those on the acceptable list. If your client does not have the information, they may need to ask the provider of their pension/endowment/ISA etc for a duplicate statement.


Q7. My client will be using an ISA as their repayment plan and will be taking this out in conjunction with their mortgage. What evidence do I need to supply as a statement dated in the last 12 months will not be available?

A. If the opening statement for your client's ISA provides all the information listed below then it will be acceptable as evidence.

  • Be for an existing repayment plan from the acceptable list.
  • Clearly display one or both of the applicants names with no other third parties involved, e.g. a second home owned by an applicant and their parents is not acceptable.
  • Clearly display the date (within last 12 months) and, where applicable, the current/projected value.

We will be unable to proceed to offer on an interest only basis without evidence of the repayment plan your client intends to use.

Alternatively, your client also has the option to proceed on a capital & interest repayment basis and convert to interest only at a later date. The conversion to interest only would be subject to the repayment plan being acceptable.


Q8. Why can I still select repayment plans such as inheritance and bonuses on the Halifax Intermediary Online system when you no longer accept them?

A. We are unable to update the Halifax Intermediary Online system until later this year. We have been clear about the repayment plans we now accept in our communications and on our website. If you do choose an unacceptable repayment plan by mistake, we will try and place the valuation on hold before it is carried out. If we cannot do this and the application cannot proceed on a capital & interest repayment basis or with an alternative repayment plan then we will refund the valuation fee.


Q9. Can my client use more than one repayment plan to support a single application?

A. Yes, a customer can use as many repayment plans as they wish provided they are all on the acceptable list. Please send all the repayment plans to us when you submit the application so we can check them all at the same time.

Checking of repayment plans

Q2. What actual checks do you make when assessing if another residential property is a suitable repayment plan?

A. We need to establish ownership of the property, the valuation and the amount of any debt outstanding. You will need to send us a completed Interest Only - Other Property Details form and, if there is a mortgage on the property with a lender outside the Lloyds Banking Group, you will also need to send us a mortgage statement dated within the last 12 months.

Some checks can be made on our own systems but please note that:

  • Ownership is usually established through a Land Registry check, however if we are unable to verify this we may request a solicitor's letter confirming the details.
  • If we are unable to establish the value of the property the client will have to arrange their own valuation at their expense, either through Colleys or via another RICS qualified valuer.
  • If my client contacts their endowment/pension provider for a statement but it will take six weeks to arrive, and completion is set for three weeks, what will you do?
  • The repayment plan must be checked before we can issue a mortgage offer. However, the client has the option to proceed on a capital & interest repayment basis and convert to interest only at a later date. The conversion to interest only would be subject to the repayment plan being acceptable.

Q3. How long will it take you to review the evidence?

A. This is just another check that we will do within our standard processing so it will not affect our typical lead times.. The only exception to this is where the repayment plan is sale of other residential property; the checks for this can take a bit longer.


Q4. Where the evidence submitted is inadequate for the interest only amount requested, what action will follow?

A. We will contact both you and your client to let you know if the evidence received is acceptable or not. Where the repayment plan is inadequate, you will need to discuss how to proceed with your client.

Examples of the options available to your client include:

  • Taking out a new repayment plan to cover the shortfall
  • Amending the application to £XXX on interest only and the remainder of the loan on a capital & interest repayment basis
  • Amending the application to take the full loan on a capital & interest repayment basis

Q5. When the repayment plan has been checked, what happens if I do not agree with the decision?

A. The decision is final and cannot be appealed.


Q6. Will you check the repayment plan again during the term of the mortgage? When will you do that?

A. We will remind the client on a regular basis of their responsibility to ensure that they can repay their mortgage at the end of term. Periodically, we may ask to check the repayment plan.

Further advances

Q1. My client has an existing interest only mortgage and wants to take a further advance on an interest only basis. What evidence do I need to provide?

A You must send us a signed Declaration of Intent form for your client's existing interest only debt. The Declaration of Intent form can be found on our website - choose Literature then Mortgage literature.

You must also send us evidence of the repayment plan that your client intends to use to repay their further advance at the end of the mortgage term. A list of the acceptable repayment plans and the evidence needed for each are listed on our website - choose Criteria then Interest only.

Product transfers

Q2. My client has an existing interest only mortgage and wants to do a product transfer. What evidence do I need to provide?

A You must send us a signed Declaration of Intent form for your client's existing interest only debt. The Declaration of Intent form can be found on our website - choose Literature then Mortgage literature. We will be unable to accept a product transfer application without a completed declaration.

Our tracker rate mortgages are linked to Bank of England bank rate (also known as Bank of England repo rate). Details of this rate can be found on the Bank of England website at www.bankofengland.co.uk or in the Financial Times or other leading newspapers.

For independent information on mortgages, visit the FSA website 'Money Advice Service'.

If you do not have professional experience, you should not rely on the information contained in this communication. If you are a professional and you reproduce any part of the information contained in this communication, to be used with or to advise retail clients, you must ensure it conforms to the Financial Services Authority's advising and selling rules. This site is intended for UK residents unless otherwise stated. Halifax is a division of Bank of Scotland plc. Registered in Scotland No.SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. For optimal viewing of this site you will need Macromedia Flash version 5 or above. Copyright © 2009, Halifax plc. All rights reserved.

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