Exclusion codes

For further advances and product transfers

These are the codes applied when a further advance or product transfer application has been blocked. You should be aware that an application can be blocked for more than one reason, but only one exclusion code will be shown.

Exclusion Code	Exclusion	Action
1002	Application already present	Contact your local processing centre.
1005	Consent to lease	Contact your local processing centre. Providing it is no longer consent to lease or the applicant is employed by the armed forces, an online application can be submitted, following the call.
1006	Expatriate and home cash reserve	Contact your local processing centre. Following the call, an online application can be submitted if it is either an expatriate or home cash reserve application.
1012	Retirement home plan	Contact your local processing centre. Following the call, a paper application should be faxed to your local processing centre if agreed.
1013	Guarantors -one guarantor only	Contact your local processing centre. Following the call, a paper application should be faxed to your local processing centre. A signature from the guarantor will be required to support the application.
1015	Deedstore	Contact your local processing centre. Following the call, an online application can be submitted.
1017	Shared ownership/equity	Contact your local processing centre. Following the call, a paper application should be faxed to your local processing centre.
1028 and 1029	A further advance is still in progress	Contact your local processing centre. Following the call, an online application can be submitted - may be following day before you can submit (see next note).
1031	A further advance application has been cancelled today	An online further advance application can be submitted online the following working day.
1034 and 1036	Retention is present	Contact your local processing centre. Following the call, an online application can be submitted providing your client no longer requires the retention and it is to be removed; or if it is to be released.
1037 and 1038	Halifax variable rate 002	Contact your local processing centre. Following the call, a paper application should be faxed to your local processing centre.
1046	Account is marked for review	Contact your local processing centre. Following the call, an online application can be submitted.
1049	Account is locked
1057	An online KFI has already been converted

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Our tracker rate mortgages are linked to Bank of England bank rate (also known as Bank of England repo rate). Details of this rate can be found on the Bank of England website at www.bankofengland.co.uk or in the Financial Times or other leading newspapers.

For independent information on mortgages, visit the FSA website 'Money Advice Service'.

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