Tell us how we're doing.

  1. Home
  2. Placing business
  3. Halifax Intermediary News
  4. Tell us how we're doing.

We've listened to your feedback and introduced some improvements recently - simplifying our income verification requirements and redesigning website criteria information to make it much easier to find.

And because we're committed to continuing to improve our service to you, we're asking you to help us do this by using the new feedback form we've introduced.

So if you've comments, complaints or compliments to pass on about any aspect of your experience with us, please let us know. It only takes a minute and you can email us your feedback as often as you like.

Visit your feedback page to leave your comments and help shape the service you receive.

Our tracker rate mortgages are linked to Bank of England bank rate (also known as Bank of England repo rate). Details of this rate can be found on the Bank of England website at www.bankofengland.co.uk or in the Financial Times or other leading newspapers.

For independent information on mortgages, visit the FSA website 'Money Advice Service'.

If you do not have professional experience, you should not rely on the information contained in this communication. If you are a professional and you reproduce any part of the information contained in this communication, to be used with or to advise retail clients, you must ensure it conforms to the Financial Services Authority's advising and selling rules. This site is intended for UK residents unless otherwise stated. Halifax is a division of Bank of Scotland plc. Registered in Scotland No.SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. For optimal viewing of this site you will need Macromedia Flash version 5 or above. Copyright © 2009, Halifax plc. All rights reserved.

Mortgage Trading Exchange

2010 Accreditation, 5 Stars - Frank Eve Consulting Limited, Lender Intermediary Technology Benchmark Study