Privacy Policy for Intermediaries
Whether you are already registered or new to Intermediaries for Halifax, which is a division of Bank of Scotland plc, there'll be certain information about you that we need.
Essentially, we use your information to manage our relationship with you. Occasionally we may contact you about other things that may interest you or your clients, but of course you can opt out of this by informing your Business Development Manager.
We don't sell or reveal your details to any companies outside our Group for their marketing purposes without your consent.
- Intermediary information may be used to prevent crime and trace those responsible. We are also legally obliged to disclose information about intermediaries to certain bodies that have statutory authority
- We'll keep a record of your e-mail address and any messages you send us. When e-mailing us we recommend that you use the email facility on our website to make sure that the content of your email is secure. If you send us email in other ways, remember that it will be 'insecure' and could be intercepted. If you do send us 'insecure' email, please ensure that it does not contain confidential information. We will do likewise when we reply.
- We may record telephone conversations to offer additional security, resolve complaints and improve our standards
- All our employees are personally responsible for maintaining intermediary and customer confidentiality
- The Data Protection Act gives individuals the right to a copy of the personal data we hold about them.
