Mortgage Tools

Useful Contacts

Please continue to use your existing dedicated contact number, but if you are unaware of who to contact regarding existing cases, please use the appropriate Intermediary Sales Centre:

Scotland & NI (Glasgow)

T: 0845 600 0954

North (Manchester)

T: 0845 602 2712

Midlands & East Anglia (Birmingham)

T: 0845 600 0712

South Wales & West (Cardiff)

T: 0845 600 1301

London & South East (Chatham)

T: 0845 600 1134

Broker Helpline

For specific policy information, copies of policy schedules and noting of lender interest

01422 439589

For information on products or lending criteria, please use the Product Search Tool or Lending Criteria Search Tool on this website.

If you would like to register to use our online system or wish to speak to a Business Development Manager, please use the appropriate email address below and you will be contacted as soon as possible.

Scotland & NI

bdmglasgow@halifax.co.uk

North East & Cumbria

bdmnorthengland@halifax.co.uk

North

bdmmanchester@halifax.co.uk

Midlands & East Anglia

bdmbirmingham@halifax.co.uk

South Wales & West

bdmcardiff@halifax.co.uk

London & South East

bdmchatham@halifax.co.uk

For loans over £300,000, please contact Premier Mortgage Services:
premiermortgagedesk@halifax.co.uk
T: 020 7705 9466
F: 020 7588 5808

For GI-specific queries (all other helplines remain the same for GI as well)

General Insurance Sales Development Managers

Scotland & NI

John Rendell

johnrendell@halifax.co.uk

07768 507663

North

TBC

TBC

07909 896841

South Wales & West

Bobbie Drake

bobbiedrake@hbosplc.com

07768 507654

Midlands

Emma Lapsley

emmalapsley@halifax.co.uk

07768 558393

North London

Neetesh Pota

neeteshpota@halifax.co.uk

07768 917513

South London

Kerrie Tomkins

kerrietomkins@halifax.co.uk

07767 647330

For problems registering or using Halifax Intermediaries Online, please contact the Intermediary Sales Support team on: 0845 608 0038

For online password resets, please contact the Password and Security Helpdesk on: 0845 602 0000

Please note: Communications for service updates, product changes and policy notifications are issued using the email address you registered with, so please remember to keep your email address up-to-date.

For other general enquiries, please use our contact form.

Calls from BT landlines to 0845 numbers will cost no more than 2p a minute plus a 6p connection fee. The price of calls through other companies and from mobile phones will be different. The call price we have quoted was correct in August 2008.

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